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Evidence Guide: HLTADM010 - Facilitate a coordinated approach to client care

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

HLTADM010 - Facilitate a coordinated approach to client care

What evidence can you provide to prove your understanding of each of the following citeria?

Provide instruction and information to clients.

  1. Adhere to scope of own role in providing medical information according to regulatory requirements.
  2. Read information and check its currency and accuracy prior to provision of information to clients.
  3. Instruct and inform clients as per health professional request, ensuring consistency of message.
  4. Recall clients as per practice protocols and health professional instructions.
  5. Interpret and manage the medical practice reminder system according to procedures.
  6. Monitor ‘did not attend’ clients and follow up according to organisational policies and procedures.
  7. Identify critical client appointments and follow up according to protocols if clients fails to attend.
  8. Accurately record communication with, and in regard to, clients.
Adhere to scope of own role in providing medical information according to regulatory requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Read information and check its currency and accuracy prior to provision of information to clients.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Instruct and inform clients as per health professional request, ensuring consistency of message.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recall clients as per practice protocols and health professional instructions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interpret and manage the medical practice reminder system according to procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor ‘did not attend’ clients and follow up according to organisational policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify critical client appointments and follow up according to protocols if clients fails to attend.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Accurately record communication with, and in regard to, clients.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Exchange information among providers.

  1. Ensure information exchange, including communication method, adheres to legislative requirements and industry standards.
  2. Facilitate information exchange programs designed to encourage and support client participation.
  3. Pro-actively identify and follow up missing information.
Ensure information exchange, including communication method, adheres to legislative requirements and industry standards.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate information exchange programs designed to encourage and support client participation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Pro-actively identify and follow up missing information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate multi-disciplinary approach to client care.

  1. Gather information about local service providers and health care programs and maintain its currency.
  2. Make service provider and health care program information readily available to colleagues.
  3. Liaise with other service providers and organise required care as per health professional request.
  4. Coordinate case discussions amongst providers, when required to support client care.
  5. Complete required documentation for referral as per health professional request.
  6. Provide complete and correct information to clients.
Gather information about local service providers and health care programs and maintain its currency.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make service provider and health care program information readily available to colleagues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with other service providers and organise required care as per health professional request.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate case discussions amongst providers, when required to support client care.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete required documentation for referral as per health professional request.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide complete and correct information to clients.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge